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Current Job Openings at KegWorks


KegWorks - Draft Specialist - Inside Sales

Mission

The mission for this motivated Draft Specialist is to be the main point of contact for all new prospect and existing customer draft beer related inquiries and to assist them with a fun, enthusiastic and motivating attitude, demonstrating KegWorks high level of customer service while at the same time creating new revenue opportunities.

Outcomes

  • Consistently convert inbound calls, email inquiries and quotes to orders hitting weekly / quarterly revenue targets
  • Meet or exceed target Gross Margin for weekly / quarterly sales targets
  • Develop open quote pipeline to 140% weekly sales target
  • Maintain AR levels at or below company guidelines
  • Meet or exceed a 90% rating score on customer surveys
  • Demonstrate the ability to work independently (nightly/closing/weekends) as needed

Competencies

  • KegWorks Core Values - Accountable, Adaptable, Open and Honest, Collaborative, Exceptional and Passion for What YOU Do.
  • High Level of Customer Service - Must have a passion for servicing the customer, always willing to go over and beyond, positively impacting Customer Care ratings.
  • Organized and Efficient - Must be able to keep track of customer quotes, and existing customer issues, being sure that the job is complete and the customer is 100% satisfied.
  • Learning Agility - Learn various duties and task with the ability to learn and suggest new ideas and strategies.
  • Qualified candidates will be able to multitask and prioritize daily duties while providing exceptional customer service. Responsibilities include taking and processing orders, responding to emails, answering phones calls, building / following up on quotes and working with vendors and carriers.

Education & Experience

  • 2+ years of proven Inside Sales or Call Center Environment Experience
  • Knowledge of some or all: draft beer systems, home brewing, beer, cocktails and wine.
  • Previous experience in brewery or beer distributor environment a plus.

Compensation

  • $42,000 - $45,000 Compensation based upon experience.
  • Comprehensive benefit package, including Health, Dental, Disability and 401K with employer matching

To Apply

Send an email to jobs@kegworks.com with the following included:

  • Your resume
  • A well-written cover letter that explains exactly why you’re “the one”.