KegWorks - Tools for Drinking KegWorks - Tools for Drinking

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At KegWorks, the health and safety of our employees, their families, and our customers is our highest priority. As the coronavirus (COVID-19) situation evolves, we want to assure you that we are taking appropriate measures in accordance with the CDC and guidelines set by local and federal agencies. is fully open for business. At this time, our warehouse will remain fully staffed in order to maintain our fulfillment promises.

For those in the Buffalo, NY area, Local Pickup service has been suspended until further notice.

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Track Your Order

It's easy to check on your order status or track a package. Simply refer to the email notification(s) from our Customer Care team for all of the details!

  1. Confirmation Email

    Immediately after placing your order, you should have received an order confirmation email from This email is sent to let you know that we have received your order. It details what you've ordered, your shipping and billing addresses and the total cost with tax and shipping.

    It also includes your order number, in the subject line and the body of the email.

    If you haven't received a confirmation email in your inbox, make sure to check your spam folder. To avoid misdirected spam issues, just add to your address book!

  2. Shipping Notification Email

    As soon as your order is processed, you'll receive an email letting you know your items have shipped. it details your shipping address, ship date, shipping carrier, and tracking number, if available. If your order includes items that ship separately, you will receive an additional shipping notification email when each item ships with a new tracking number, if available.

  3. Tracking Number Email

    Most products we sell ship from our warehouse via FedEx. When this happens, you're sent one last email from the shipping company with all of the tracking information you need!

    To save you money, we sometimes ship directly from the manufacturer or use an alternative carrier, like UPS or the US Postal Service. If your shipping notification email specifies a shipping company other than FedEx, you may need to contact to track your package.

Click here for Holiday Order-By Dates

Already have your tracking number? Track your package now!


Feel free to shoot us an email at anytime, or just give us a buzz at 877.636.3673. We're available to chat Monday – Friday, 9am – 6pm EST. Make sure to have your order number on hand so we can answer your questions quickly and easily.