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Home > Blog > Kegerator Troubleshooting: Keep Your Beer Dispenser Running With This Handy Guide

Kegerator Troubleshooting: Keep Your Beer Dispenser Running With This Handy Guide

By Kegworks | 07 January, 2011

draft beer

As long as its working, a kegerator is a beautiful thing. But if you start experiencing problems that prevent you from enjoying delicious draft beer things go downhill fast. Use this troubleshooting guide to address your beer dispensing problems and keep your draft beer system pouring like a dream come true!

Download the Draft Beer Quality Manual (PDF)

Common problems, causes and corrections for draft beer gone wrong.

Problem Causes Corrections

Cloudy Beer
Beer appears hazy and not clear.

Overchilling: Excessive low teperatures may cause cloudy beer.

Maintain your refrigerator temperatures at 36° to 40°F for the best results.

Partial Opening of Beer Faucet

Always open faucet quickly and completely.

Unrefrigerated Foods Placed on Keg

If unchilled products like meats, vegetables, fish or fruits are placed on a keg of cold beer, the beer becomes warm long before these products cool down. This change in temperature can cause cloudy beer.

Flat Beer
Foamy head disappears quickly; Beer lacks usual zestful brewery-fresh flavor.

Greasy Glasses

Do not wash beer glasses with other glasses that have contained milk or other fatty substances (including lipstick). Eating greasy foods while you’re drinking beer can cause your beer to go flat too. Wash glasses thoroughly with a good detergent; do not use soap. Do not wipe glasses dry. Instead, allow them to air dry and rinse in fresh cold water just before serving beer. It is best to serve beer in a wet glass. Beer glasses should be used exclusively for beer.

Improper pour

Open the faucet quickly and completely. Proper foam should be a tight creamy head, and in an average glass the head should be Ā½ā€ to 1ā€ high. Beer drawn without a head has the appearance of being flat.

Not Enough Pressure

Check CO2 tank; if empty, get refilled. Increase the pressure if beer runs too slowly. Correct flow will fill a 10 oz glass in 4 seconds (approximately 8 oz of liquid). Check that there are no obstructions in the air line. Check air line, CO2 regulator, and gauge. Regulators will wear down and typically need to be replaced after 4-6 years. Make sure CO2 pressure is ON; do not run the system off the keg pressure alone. Make sure temperature of refrigerator is not above 40°F.

Loose Foam
Large soap-like bubbles that settle quickly.

See "Flat Beer" Causes See "Flat Beer" Corrections

Off-Taste Beer
Often bitter and sometimes completely lacking in flavor and zest; Beer may also have a foul odor or unpleasant taste.

Dirty System

Clean the entire system thoroughly, immediately after each keg is emptied. The faucet should be removed, disassembled, and cleaned with hot water and a brush weekly. Inexpensive cleaning compounds, equipment, and kits are available. Click here for beer line cleaning kits.

Contaminated Air Line

Examine air line and replace if necessary. Dirty air lines should be washed with the same process used for cleaning beer lines.

Old Beer

The beer in the keg may be old and past its prime. Buy a fresh keg.

Foamy or "Wild" Beer
Excessive amount of foam and not enough liquid beer.

Warm Beer

Your keg must always be kept between 38ºF and 40° F.

Excessive CO2

Lower the amount of CO2 by adjusting your regulator. In a normal keg fridge set up, you should keep your regulator set between 10 and 12 PSI. If a keg is over pressurized, pull the relief valve on your keg coupler for about 3 seconds, then wait about 15 minutes and turn your CO2 tank back on.

Old Beer Lines

Replace old beer lines, especially if you’ve recently purchased or inherited a previously used system. Click here for replacement lines.

Improper Pour

Open the faucet quickly and completely. Proper foam should be a tight creamy head, and on the average glass the head should be ½" to 1"high. Keep the glass at an appropriate distance from the faucet throughout the pour.

Obstruction in Faucet

The faucet should be removed, disassembled and cleaned with hot water and a brush every few weeks.

Worn Faucet Parts

Replace worn washers as needed. If faucet does not open wide, worn parts or entire faucet must be replaced. Click here for Faucet Rebuild Kits and New Faucets.

Warm Spots in Your Beer Line

All beer tubing should be kept inside your fridge to maintain consistently cold temperatures.


Kegworks

Kegworks has been transforming hospitality spaces since 1998 with expertly crafted architectural metalwork and professional draft beer equipment, helping designers, architects, and bar professionals bring their visions to life.


Comments

Keith
March 17, 2015, 11:37 pm

I have had my tap system for 12 years, clean it , replace lines, etc. The other night after putting on a new keg, after the factory keg pressure was done, when I opened my co-2 bottle my pour went to a spitting, gushing bubbling mess, I could hear a gurgling in the keg. I closed the co-2 bottle and waited about 5 min. and the pour was fine running on just keg pressure, as soon as I run low on that and open the co-2 bottle, the gurgling is back, close the bottle and wait it's fine. What the heck ? regulator ? tap head ?

Caleb Houseknecht
March 18, 2015, 5:53 pm

Was the keg down to serving temperature (mid 30s)? It usually takes about 24 hours for that to occur. Also, what kind of beer and what pressure were you dispensing at?

Doug
May 23, 2015, 1:06 pm

Keg was working fine but now not flowing. Everything looks fine. How can I correct this?

Caleb Houseknecht
May 26, 2015, 2:34 pm

Hey Doug,

When you say not flowing, what do you mean exactly? It's really foamy, coming out slowly? What kind of beer is it and what are you using to dispense?

Pete
June 2, 2015, 11:35 am

I also just put a new keg of Stone Go To IPA on tap. I've owned my kegerator for about 6 years and other than regularly replacing my beer lines, and a few washers, I have not had to do much maintenance. For unknown reasons (and I've tried several trouble shooting tips from other forums) the beer is coming out at a good quick rate but it is very foamy and somewhat flat tasting. I have plenty of CO2 remaining and my pressure is set at 10-12 psi. I have never experienced this much trouble getting the taste/carbonation and head right before. If anyone has experienced this and can offer some advice to rectify the problem, I'd be very appreciative. Thanks.

Caleb Houseknecht
June 2, 2015, 2:45 pm

Hey Pete,

I know you said you replace your lines regularly, but when's the last time you replaced them and/or cleaned them? Also, you might try cleaning your faucet with a simple faucet brush, if you haven't tried that yet. There may be an obstruction causing the foamy pours...

Mike Corr
June 18, 2015, 3:35 pm

I am having a similar issue. My regulator and valves are less than 6 months old. Monday night my beer was flowing fine, the next day, I get nothing, no foam, no air, no beer. I thought I ran out of CO2 maybe, but nope, took it off and plenty of air left. Took after the valve, cleaned it out, made sure no obstructions, etc. Even got a new sixtel in the event the old one was empty (it feels about 25% full).

So basically I see the beer in the line and it's coming out from the sixtel, but it doesn't reach the tap. It seems like it's getting pushed out, but is just not reaching the tap. Any idea why this would happen?

Mike Corr
June 18, 2015, 3:38 pm

I should add...that this morning when I pulled the tap I got the same gurgling, spitting of foam that Pete described above...

Caleb Houseknecht
June 18, 2015, 5:31 pm

Mike,

How's your pressure? Take a read here - http://www.kegworks.com/blog/draft-beer-systems-maintaining-proper-pressure/ and see if that helps you. Also, have you cleaned and/or replaced the lines recently?

Mike Corr
June 18, 2015, 5:41 pm

Pressure is actually kind of wonky....it shoots up to 30-35 psi, then I pull the ring on my coupler and it drops to zero.

Bad coupler?

Rick
August 18, 2015, 4:22 pm

Could be your hose has a crimp in it somewhere. I had same problem and one of my hoses was pressed against the wall causing the beer not to flow properly.

Karin
September 6, 2015, 8:23 pm

We bought a kegerator about 1 week ago. Everything was fine until the beer had foam only and now it's starting to taste bitter and stronger.

Also seemed frozen. Can a beer freeze in your kegerator and does it taste bitter once its frozen?

Caleb Houseknecht
September 15, 2015, 3:22 pm

Hey Karin,

Sorry to hear about your troubles!

Beer usually can't freeze unless there's a problem with the condenser. What temperature is the inside of the unit? Also, beer doesn't typically get bitter like that... How much is left in the keg? What temperature is the unit set at and what temp are you measuring?

Jason
October 4, 2015, 1:38 pm

I tapped my keg and realized the co2 was empty.
I went to the liquor store for 30 min while the keg was tapped with no co2 connected.
Is it possible my beer went flat in the 30 minutes I was gone with no co2 running to it?

Keith
October 9, 2015, 2:58 am

System will be pouring fine and the flow will begin to slow than trickle and even stop completely sometimes. There are 6 taps and when it happens it can effect one or up all of the taps. The pressure gage on the gas line does not seem to fluctuate when this problem occurs. We have had the temperature in the cooler checked by a refridgeration tech and it is not cold enough to be freezing the lines or the beer. However, I have seen foam in the lines near the connection to the keg when the problem occurs. Please giv/e me some ideas where to look next? I need some help

Maria
October 22, 2015, 8:59 pm

We are having the same problem. Di you ever find resolution?

Trista
November 5, 2015, 3:48 am

So completely confused. Regulator was in the green for co2 but no beer coming out when open the tap. Disconnected tank. Opened it disconnected and co2 comes out. While tank was disconnected I opened tap for the hell of it and it dispensed beer without the co2. This keg has been hooked up for a month with no problems. Help

James
November 13, 2015, 9:17 pm

Last week my CO2 ran out with about half a keg left and it took me about two days to go and get a refill. During that time my beer somehow went flat and now taste really bitter and sour. Almost not even drinkable and there is half a keg left! I am wondering what happened? And how do I avoid it next time? Is the beer still drinkable? Thanks

Glenn
January 26, 2016, 12:28 am

I would be checking for freezing of beer in the lines and also if the beer/gas are connected to the correct posts.

john
January 27, 2016, 8:47 pm

Hi I am tapping tennents lager from a 50 L keg in my kegerator . It was initially pouring very foamy but not as bad now. My pressures and temps ok. My beer also seems pretty flat. Has anyone ever used a co2 nitrogen mix for tapping g beer?

Meagen
February 6, 2016, 6:27 am

Just set up my kegerator. I followed the instructions but somethjng must be wrong. I cannot figure out what the issue is but it is brand new, brand new keg and brand new tank. Slow drops of beer come out and then nothing. What have is one wrong?

Caitlin Hartney
February 8, 2016, 5:50 pm

Hi, Meagen. There are a lot of variables that could be causing your issue. If you ordered the kegerator from us, call our customer care team toll-free at 877-636-3673, and they will help troubleshoot. They will want to know what beer you have on tap, what PSI the CO2 is set at, and your order number.

Caitlin Hartney
February 16, 2016, 3:08 pm

Hi, John. Sorry for the delayed response. We need a little more information. What gas are you using? If it is a mix of gas, what pressure is it at?

Trish
March 2, 2016, 7:55 pm

I've had my kegerator for a couple of years now and I've had two main issues with it since I've had it. My 1st issue/question is why does my beer only last a couple of days before it starts going flat? I keep my PSI level from 11-12psi. My keg doesn't seem to last more than a week before I start tasting my beer going flat. I typically get Labatt blue lite or miller lite (I get these types for parties since everyone drinks these types of beers). But my husband and I want to get fancier beer but are afraid of wasting the money if it doesn't last long. My 2nd issue/concern is the foam! No matter what it's always to much foam. I buy the keg and let it sit over night before tapping and it's still foamy. I have the temp set to 32 degrees and it's still foamy. I lower the PSI to 10psi and it's still foamy. I just can't win. Can someone tell me what I'm doing wrong?

Caitlin Hartney
March 4, 2016, 2:17 pm

Hi, Trish. In regard to your first question, if the pressure is level, there should be no CO2 loss as long as there is no leak in the system. How long do your CO2 fills usually last, and how large of a CO2 tank do you have? As for your second question, the first pint poured may be a bit foamy if the room is considerably warmer than the beer. When the cold beer hits the warm metal it releases CO2. The foaming should improve on the subsequent pours.

rosemarie
March 15, 2016, 12:34 pm

We have had our kegerator for about 4 -5 years never had this problem before , so I am hoping someone can give us some suggestions on how to fix it. After connecting the unit and after soaking an washing the spigot and tap handle , everything was put back and turned on the co2 everything is fine , no leaking ,However the tap handle assembly is extremely loose now and never was? I'm afraid to take it apart because its on an running with a full keg. Do I wait till the keg is empty before trying to fix this? Thanks in advance for any an all help/suggestions

Bob d
April 24, 2016, 10:08 pm

Excessive head when pouring, but quickly dissipates. Turned co2 down to about 8 psi and that helped with the initial foam, but thinking my beer taste a little flat. If I turn it up I get all head. What to do?

Caitlin Hartney
April 25, 2016, 3:13 pm

Hi, Bob. Assuming you have 5 feet of beer line, 8 psi is too low. But to really help you troubleshoot, we need a little more information. What style of beer are you pouring? What is the length of your beer line? What is the temperature of the beer, and what is the ambient temperature of the room it is being served in? When you turned up the CO2, how long did you wait before you tried pouring? Also, is the beer homebrew or commercial?

Paul Nock
April 27, 2016, 12:37 am

Hi, I only had my kegerator a month and am about to start 3rd keg, every time I pour a beer it's heady for a second or so, so first glass is half foam if pouring a second glass straight away it's fine and perfect head, leave it for 30 mins or so and same back to heady for a second or so, I brew home brew and force carbonate over a couple of days at 30 psi and rolling the keg back and forth for a few minutes, my brews are pale ale with Light Dry Malt Extract and Dextrose, beer doesn't seem gassy and tastes fine, my dispensing pressure is around 15psi
My second problem is beer leaks back a little overnight so when I go to pour next day i get an airlock in the lines, I do turn gas off after use, suspect this maybe a small gas leak somewhere? All my equipment is brand new
I'm located in Western Australia, this is the only place I have found that is talking about the same problem I have, so hope you can help out
Cheers
Paul

Joe Santos
May 11, 2016, 11:09 am

I have a kegerator that I moved from my home up North to Florida. I threw all the tubing away when I moved rather
than take it with me. Is there a company that will come to my house and set it up so it works the way it did when
I was using it before.?

Steve Wolfgang
May 13, 2016, 4:12 pm

My beer faucet seizes up if I go away for a day or more...can anything be done...I am about ready to abandon this system...cleaning the faucet and lines routinely does not help the situation.

Caitlin Hartney
May 24, 2016, 1:24 pm

Hi, Steve. To help you troubleshoot, we would need to know if you are using commercial beer or homebrew in your system and the kind of faucet you are using. Let us know if you have a chance!

Meghan
June 10, 2016, 7:10 pm

Hello There,
I was wondering if you could help me with an issue I am having, Last night I bought a Keg for My Kegerator. I got it home and put in into the fridge to settle over night. I went out to My Bar (Turned my shed into a Bar) so that I could tap the keg. I have never had a problem before doing so, until today that is, I tapped the keg and turned on the Co2 and it barely streamed out. I noticed that nothing was really coming out of the line. It is not pinched anywhere and it is a new system as well as new Co2, My fridge was set at 32 degrees. Is it possibly that my keg is frozen? I turned the temp to my fridge to 37 degrees upon noticing that it was at 32. If that is the case, what do I do? is he keg now a lost cause??????? HELP!!!!! I look forward to hearing from you. Thank You in advance for your help.
Regards,
Meghan

Caitlin Hartney
June 13, 2016, 7:22 pm

Hi, Meghan. The temperature is definitely too cold, but it probably isn't frozen. Make sure the CO2 valve is 100 percent open and check the shut off on the regulator. Let us know if you are still having trouble!

Charlie
June 18, 2016, 3:03 am

Hi. I recently cleaned my lines. I then got a new keg, let it settle, got a new co2 refill. When I pull my tap handle 1/2 way, it is really foamy, which I guess is expected? However when I fully pull the handle it stops the flow. I've tinkered with loosening and tightening different places along the line, mostly the tower, but I get nothing positive. Is there something I should look for that would commonly let a foamy flow with a half pull but stop up a full handle pull?

Charlie
June 18, 2016, 3:15 am

I thought I'd also mention I have it in my garage in Houston, so definitely not frozen. Temp is mid-high 30s. just confused why it seems to be a powerful stream, albeit foamy, and then stops up when I fully pull.

Caitlin Hartney
June 20, 2016, 1:48 pm

Hi, Charlie. It sounds like the faucet may not have been assembled correctly. That would be the only thing that would do that, as far as we can see. Is it a standard faucet or some other model?

Charlie
June 23, 2016, 12:42 am

Hi Caitlin,

As far as I know it's standard. I have the keggermeister KM2800 and it's just the one that came with it. I did clean the lines recently so I probably put it back together incorrectly. Is there any common mistakes?

Caitlin Hartney
June 23, 2016, 2:34 pm

Over-tightening and not seating a faucet shaft correctly are common mistakes. We are not familiar with the particular brand you have, so we can't speak to your model. But it should look something like the image at the link below if it is a standard faucet.

https://pull01-kegworks.netdna-ssl.com/media/catalog/product/cache/1/image/800x/040ec09b1e35df139433887a97daa66f/f/a/faucetrpr_2.jpg

Leaky
June 24, 2016, 2:44 am

My co2 leaking , new cylinder new dual regulater , I have soaped up all connections to find nothing . First cylinder took a couple weeks to go empty but when it did it was over night it is a 5 pound tank .i am on my second tank and I can see the gage going down just in a couple hrs. My first tank the fridge was set at 31 since then I have it set to 36 ,does this sound like a bad regulater ?plus can I shut the co2 off when kegerater is not in use are will the keg go flat ?

Caitlin Hartney
June 24, 2016, 1:20 pm

Hi there! We recommend you keep the pressure on at all time. What gauge is going down? If it is the 5# CO2 tank and the "tank full" gauge, you may be getting false readings after some of the tank is gone.

Tony maki
July 10, 2016, 1:49 pm

I have a Guinness set up and was about half way through my keg when I woke up in the morning and had beer all over my counter and floor. The keg was completely empty and the NO2 tank was also empty. What would have caused this? A faulty regulator putting excess pressure in the keg? Maybe a faulty pour spout? Afraid to tap a new keg and have this happen again. Any thoughts would be appreciated.

Caitlin Hartney
July 12, 2016, 7:39 pm

Hi, Tony. It would appear you are experiencing a serious draft beer system problem. We have seen cases like this before. It seems likely that you are being afflicted with a level 10 case of gnomes. Yes, I was surprised the first time I encountered them as well. It turns out that gnomes, of all the faerie folk, love beer, but are terrible at pours. They often do not or cannot close the faucet. I sincerely think that you need to invest in some weasels. Weasels are the greatest threat to gnomekind. A few angry weasels around the house should fend off the gnomish drinking crowd so you can enjoy your Guinness in peace.

JK! Maybe your faucet was not closed all the way or there is a gasket in the faucet that failed. Extra pressure in your keg would not do this.

Kyle
July 17, 2016, 9:37 pm

Need help!! I have fridge turned into a Kegerator. Everything is brand new. I have the temp set to 37 degrees and a psi of 11 with yuengling beer. Beer line is 5ft 3/16 diameter the length the kit came with. Hooked up and poured perfect and tasted great first week. After that I noticed a bitter/sour taste in the beer so I cleaned the lines. Now with same temp and psi beer pours almost all foam and still has a bad taste. I have tried lowering and raising psi with no change. Not sure what to do now. Could beer go bad after a week?

Antonio Ortiz
July 31, 2016, 6:25 pm

I had just gone through a keg went to bevmo got another keg hooked everything back up like I've always done for the past 2 yrs now and I go to get myself a nice cold beer and its very cloudy and taste awful any help would be greatly appreciated.

Bryan
August 9, 2016, 12:24 am

When I open my handle fully the beer flow pretty much stops but when opened half way beer flows fully but very foamy...co tank is around 10-12 psi...help please

Caitlin Hartney
August 9, 2016, 6:37 pm

Hi, Bryan. It sounds to us like your faucet is not assembled correctly, or there is some build up or gunk in there.

Barbara
August 27, 2016, 8:11 pm

We have a single tap kegerator at our beach house. My husband likes to turn off the CO2 to a tapped keg when we leave and turn it on again when we return a couple weeks later. The beer tastes flat to me with a foam head. Or, sometimes he'll just untap the keg if we won't be back for longer.
Are either of these sound practices or should a tapped keg be left alone till empty?

Caitlin Hartney
September 1, 2016, 7:32 pm

Hi, Barbara. Both practices are unsound. Best just to leave the keg be.

Bob
October 14, 2016, 12:18 pm

I have been grain brewing for 49 yrs and kegging for the past 20 odd yrs.
The problem I have just developed is over gassing as many of your other inquiries have also been.
I have transformed a chest freezer into a kegerater and have set it at 1 degree Celsius. It seems to me that after filling a keg with beer I put it on a mechanical device of have and the keg is fully carbonated in approx 4 minutes where it is then put into the kegerater and after a few days I sample the keg. and it ends up with a lovely cream head with about 1 inch of tight foam.
Guess what, a few days later I attempt to pull another beer and yes, you guessed it. All foam with very very very little delivery through the faucet.
I have thought the keg/s may have frozen and even opened a few and poured out the contents which is not frozen. The liquid in the kegs is over carbonated.
I have even put on a new regulator with no change.
Any ideas out there thanks.

HENRY Knipschild
November 3, 2016, 11:51 pm

My keg is at least a quarter full when I turn on the tap it spits out air and a little foam.

Larry
November 10, 2016, 10:28 pm

Hello. I have had my kegerator for about 4 years and clean the lines usually after every 6 barrel I go through. I typically buy craft IPA and many DIPAs. Recently, every time I tap a new keg the beer pours very cloudy. You can't even see throw it. I noticed when I clean the line there is a lot of sediment...especially after going through a DIPA keg. Also, I noticed a water drop or two in my CO2 line. I keep my PSI lower around 5. Any idea what causes the cloudy beer other than too cold or freezing lines? Thanks for any help.

Laura
November 23, 2016, 11:36 pm

Just got a igloo keggerator and cannot get the co2 to regulate. No pressure at all. What do we do?

Caitlin
November 30, 2016, 6:11 pm

Hi, Laura. It sounds like the regulator is broken. Unfortunately, we do not sell that brand so we do not know what parts they use.

Vanessa
December 3, 2016, 6:51 pm

Hi. We recently cleaned all our lines etc and we went to tap our new keg and nothing is happening. The lines are clean and not frozen and we have taken everything apart and put it back together. Any ideas?

Caitlin
December 7, 2016, 6:21 pm

Hi, Vanessa. It could just be something simple. Is the CO2 tank turned on, with the shut off open?

Tim
December 27, 2016, 5:14 pm

At the onset of each pour the keg burps like it has been kicked and shoots out foam.
10-12 PSI - second keg on tank, the first keg had no problem,
1 year old coupler
1 year old faucet
Temp is 33 degrees
Beer (bud light--don't judge (: ) has been in the kegerator for about a week (when first tapped last week this did not happen)
Just dis-assembled/cleaned faucet and coupler as well as cleaned/inspected lines; still 'burping' on initial pour, can fill up a pitcher after the burp without problem, but pints get messy with the burp.

Any insight would be appreciated.

Thanks,
Tim

Howie
December 31, 2016, 7:42 pm

Just got a kegerator for Christmas. I have hooked everything up - first keg - nothing would come out but foam - played with regulator and CO2 levels, let it sit overnight etc. now nothing comes out of the tube from the keg - no foam, no beer. I am at a loss as I've never done this before. What am I missing?

Jason
January 9, 2017, 4:07 am

Just got my 3rd keg for my Kegerator. Hooked it all up as I normally do. Full co2 tank. Full keg of beer. 1 problem, can't get beer to dispense. No beer in beer line. No co2 gettig to keg. Seems that something is blocking the beer from coming out. Any suggestions?

Caitlin
January 17, 2017, 2:21 pm

There may be an air leak in the system between the coupler and faucet. Most likely on the shank connection.

Michelle
January 20, 2017, 9:41 pm

We are having troubles with a tonof foam and then flat beer!! What's going on? Co2 is at 12

Frank Arredondo
January 21, 2017, 12:14 am

What is it when a keg doesn't empty all the way in a Kegerator

Roy Semerdjian
January 21, 2017, 4:56 am

Hi, I saw that Steve was having the same problem that I am having. I have a dual dispenser that came with my Kegco brand kegerator. Pouring IPA on one side and Blue Moon on the other.
Thanks!

Mike
January 21, 2017, 11:57 pm

I have had my kegerator for 20 years never had a problem. I kicked a keg , disconnected it and tapped a new one. The CO2 has plenty of pressure. The biggest problem I see is that once I connect the coupler , the line doesn't even fill with beer , with or without pressure. I then turned up pressure and when releasing some it is spitting a little beer out of the release valve which it has never done before. I even bought a new coupler. Still no go. Any ideas ??? Thanks

Caitlin
January 23, 2017, 4:23 pm

Hi, Mike. It sounds like a check ball may be stuck. Make sure it moves freely.

Caitlin
January 23, 2017, 4:25 pm

Hi, Michelle. There may be many causes. You'll want to call our Customer Care team at 877-636-3673 to troubleshoot.

Caitlin
January 23, 2017, 4:25 pm

A keg should empty regardless of what system it is hooked up to. The dip tube inside of a keg reaches to the bottom.

Mike
January 23, 2017, 4:54 pm

Thanks for the reply I actually thought that was the issue so I bought a new coupler which still resulted in the same problem so I don't think it is the check ball

Caitlin
January 24, 2017, 4:28 pm

Hmmm...What kind of beer was the last keg, and what kind of beer is it now? If, say, your last keg required a D coupler and your new keg needs an S but you didn't make the switch, that could be the issue.

Mike
January 24, 2017, 7:38 pm

Caitlin, thanks so much for trying to troubleshoot this. I put the same keg in each time. Yuenging. Nothing has changed. This is why i am so perplexed. I was even thinking that I got a bad keg , so I rented a standard keg tap just to see if it would draw and it did. I am lost.

Roy
January 25, 2017, 6:07 am

I have a KRS-2100 Kegorator: Keg was working fine but now not flowing. (not flowing means no beer is coming out). I cleaned and replaced everything and everything looks fine. How can I correct this? Thanks

rich peak
March 1, 2017, 3:27 am

The door on my keg was left open for 2 days, had some wine in there and now, its not cooling. I felt the condenser (what I believe is the condenser ) and it's hot. I have it unpluged, waiting for it to cool down. My question is did it get burned up, or is there a reset button. Thanks

Ryan Alders
March 4, 2017, 11:55 pm

I just finished my home bar/dual tap kegerator. My left side seems to taste as it should. It's the right side that tastes flat as hell. I give it a full pull and there appears to be a nice foamy head that eventually disappears. The flavor is just off.....

Any idea why? The keg has a date of Jan 19, 2017 on it

Ryan Alders
March 5, 2017, 2:22 am

I know it's silly but are you sure you don't have the CO2 lever in the closed position?

TedM
April 13, 2017, 8:23 pm

KYLE: The problem may be the length of the hose. Probably should closer to 10 feet with 3/16th diameter. This is called balancing your system. The longer length produces more resistance which cause lower PSI at the tap and less foaming. I went through the same thing. This is a YouTube video that explains it very well and even has a spreadsheet to calculate hose length. https://www.youtube.com/watch?v=w6whE1jrVQ4

Mark Butler
April 22, 2017, 12:54 pm

Hi, I've had the kegerator for 3 years, I've had no problems with it until now. We a took a six month break from having beer in the system, but recently just put a new 1/6 in. The Co2 I initially had ran out within 24 hours of hooking it up - so I thought perhaps it was near kicked from the last keg. I just hooked up a new 5 gallon tank of Co2 two days ago and it's now empty? Any thoughts - my thought is a leak in the line or bad connection somewhere. I was curious if you had recommendations on how and where to check for leaks? Is it possible that kegs themselves can come in bad and drain out all Co2?

Caitlin
April 28, 2017, 6:04 pm

We recommend getting a spray bottle and diluting a couple of ounces of dish soap in warm water. Spray it over all the connections. Where you see bubbles, you will find your leak. Most likely, it is in the connection between the regulator and CO2 tank. You may have lost a washer or damaged a star seal.

Adam
May 17, 2017, 9:07 pm

Just purchased a new kegerator a week ago... if I have pressure at 10 psi the beer is dispensing to fast and I get 2/3 foam. My keg is at 39 degrees. Any sugestions??

Cathy Noschese
June 22, 2017, 12:42 am

Regulator is at 10 psi. Getting a lot of foam. If I pull the release valve before the pour and let the air out the beer pours perfectly but then the next pour is foamy. If I pull the release valve again it pours perfectly again. I don't know what to do. I dont want to do that every time. Seems to happen no matter how low we adjust the psi

Chris Ward
June 30, 2017, 11:02 am

I have a 3 year old under-counter kegerator. I unplug it in late fall and start it back up in early summer. I did so last week and the compressor runs constantly and will only cool to about 51 degrees. Any ideas?

Brent Bach
June 30, 2017, 7:35 pm

A couple of things based on problems I've seen in letters above. Set your temp to 32 degrees Fahrenheit. Start with CO2 pressure at 8 psi and work your way up. If you tap a new check, change lines, etc. use a soapy solution and check for leaks. Make sure your tank of CO2 has C02 in it, duh. Make sure you have tapped the keg all the way, easy with the push down handle but the ones you twist sometimes with an old washer you don't go all the way and get foam. Also a the tap body gasket leaking and the one on the probe leaking will give you nothing but foam no matter what else you do. Hope this helps. I've had every problem you can have, experience and experimentation is the best teacher!

James
July 1, 2017, 1:42 pm

First and foremost: Remove the CO2 bottle from the kegerator. Cooling the gas reduces the pressure. Every keg comes with a cap, cut a hole that matches the diameter of the gas hose. Notice that the Keg cap fits over the Tap tube cap. Remove the Tap Cap and set aside. Feed the hose down or up through the tap tube and reconnect to keg and CO2 bottle with the hose through the keg cap. Place the Keg cap on top of the Keg tube, it should fit nicely. Depending on the length of the gas hose will determine where you can place your gas bottle. I have a short hose so my gas bottle sits on top of my Kegerator. Make sure to turn down the gas pressure alot before continuing. I have my pressure set to 4 lbs. while drawing beer.

I have noticed that some kegerators do not have tap tubes. Therefore a hole may need to be cut through the kegerator. Do this of your own accord.

Always, Always store your kegs upside down or for about an hour before installing. This will reduce foaming if your pressure is set correctly.

Rick Boucher
September 7, 2017, 1:27 am

My kegerator has been constantly "flowless" on a regular basis. I go through the trouble of shutting down the Co2 and purging the air from that line and then I purge it at the keg, unseat and re-seat the handle and coupling and then turn on the Co2 again and it still doesn't dispense any beer. I have gone through this action on several occasions and I eventually get beer but it is a main pain in the ass...

Fezz
September 19, 2017, 8:37 pm

Hey I have a bar with three counters each with their own taps run whose lines run into the same walk-in kegerator. When I run the tap in one of the bars we don't use as often the beer comes out warm and flat. Should I just run the line until it becomes cold and has its carbonation back? Am I just running off the old beer in the line? Or am I wasting beer from the kegs?

Ron Tostevin
October 12, 2017, 6:53 pm

Hi,
I recently set up your rod & faucet system (RAF-KIT) with a super cooler. We iced the keg in the super cooler Friday afternoon about 3:00pm, tapped the keg (Yuengling, quarter) Saturday at noon to 12 PSI (outside, in the shade about 80F, did not measure the beer temp). We got mostly foam and reduced the pressure to 10 PSI. No difference. At 8 PSI flow was barely a dribble.
The screw to set the pressure seems very finicky and it took a long time, with a lot of "hit & miss" to hit the target pressure, but once it did, it stayed there. Finally, we left it at 10 PSI, but it was still mostly foam. We wound up pouring a pitcher and waiting for the foam to go down to pour into mugs. I went back over the instructions, but can't figure out what I'm missing.
By the way, I was a bit skeptical of the claim that the super cooler would "keep a keg cold for the weekend on two bags of ice". Well, it took three bags of ice, since it was just a quarter, but WOW! That cooler is impressive!
Thanks for your help,
Ron

DMo
November 4, 2017, 9:02 am

Had a triple kegerator for over 5 years. Every time we get a keg and tap it the beer just tastes flat. I thought it was because we were not letting it set long enough after transporting it. This time we bought 2 kegs and they sat in the kegerator for 48 hours undisturbed. Tapped the Stella Artois and it tastes flat and barely any head. Tapped the Modelo Especial and it tastes perfect with a perfect amount of head. Is it possible we got a bad batch of Stella? All beer lines are brand new. Every thing was freshly cleaned including the new tower nozzle on the Stella side. Tried gas level at 15psi then brought it to 20 still the same. Am I doing something wrong or did we get a bad keg of Stella?

Jamie
December 30, 2017, 6:57 pm

Bought new kegerator and keg. Last night got it all set up and was working fine. Only issue was it had a little excess foam. This morning I wake up and it is pouring very slowly and is pretty much all foam. I did notice that the psi dropped to 8 overnight when I had it set to about 11. I have it set at about 11 again and just waiting. Could I have ruined my keg of beer somehow? Also it had a slight leak at top of tap last night but nothing major. Well the beer that had leaked on top of keg was slushy. Could it be freezing? I also have a few bottles inside but they didn't freeze so I don't believe so. If anyone could please help I'd appreciate it.

Dina Edwards
January 10, 2018, 12:24 am

Put new keg in kegerator & now there is tons of foam & little black specks in our beer. Read up on everything & cannot get answers for the cause

Caitlin
January 11, 2018, 2:47 pm

Hi, Dina. We have two ideas, though we can't say for sure it is either. 1) If it is a homebrew keg, it could be dead yeast. That's true of a commercial keg, too, but much less likely. 2) It is also possible that a beer washer or other similar o-ring is falling apart and disintegrating in the beer.

Wes
February 18, 2018, 12:33 am

We are having the same problem w a six keg system

Nick
May 13, 2018, 1:11 am

Keg keeps flowing beer will not stop

Ben
June 29, 2018, 3:35 pm

My beer backflows in keg, If i turn co2 up a tad the beer will not backflow, what it will do is pour out too fast, please help

Matt
July 1, 2018, 10:45 pm

Hey, after a power outage the other day, the kegorator came back with the temperature displayed in C, I read through the manual to find how to change it back to F, but didn't see anything, maybe I just missed it. It's not a huge deal, but any help would be much appreciated! Thanks.

Matt
July 1, 2018, 10:48 pm

Actually I commented too soon, I just figured it out by experimenting, thanks though!

Denny
July 20, 2018, 11:06 am

It's worn O - rings in coupler

Sydney
September 19, 2018, 6:38 pm

Hello, I just set up an old kegerator with a brand new co2 tank and new keg. Before setting up, we fully cleaned the lines and replaced all the washers and o-rings to ensure there was a tight seal everywhere. I tapped the new keg and get nothing but flat beer. I originally had the psi set at 12 but have bumped it all the way up to 25 to see if anything would help - no luck at all. Cant get any head on the beer, and no carbonation when drinking. Any help is greatly appreciated.

Chris
September 24, 2018, 7:42 pm

Hi Sydney, sorry to hear you're having issues. I spoke with our resident draft expert, and your issue is somewhat unique, it's rare for a keg to pour out nothing but flat beer. Perhaps you were unlucky and received a bad keg, but it could be something else as well. Please contact our customer care team at 877.636.3673, Monday through Friday 9:00 AM ET - 6:00 PM ET. They would want to know some specifics about the pour problems you're experiencing and would be able to help you out.

Ed
October 8, 2018, 9:47 pm

Maybe wrong coupler, too short. Gas rubber valve is deformed blocking the line.

Chris
April 4, 2019, 2:01 pm

Hi Charlie,

Here is our video series on some common mistakes experienced that cause foamy, flat, or cloudy beer problems to occur, and how to solve them. If you're still experiencing issues, you can also contact our draft beer experts at Customer Care. They can be reached at 877.636.3673, Monday through Friday, 9:00 am - 6:00 pm EST. You can also reach out here.

Chris
April 5, 2019, 8:19 pm

Hi Ben,

It sounds as though you may have an issue with the check valve attached to your keg coupler. It may be either broken, or you don't have one. That would need to be replaced to prevent the backflow of beer. For specifics about the part you would need need, contact our draft beer experts at Customer Care. They can be reached at 877.636.3673, Monday through Friday, 9:00 am - 6:00 pm EST. You can also reach out here. They will be able to discuss specifics about your system and answer your questions. Cheers!

Chris
April 5, 2019, 8:48 pm

Hi DMo,

It's possible that you did get a bad keg of Stella. We would recommend having a secondary regulator if you're using different beers to pour each one at their own custom PSI. Perhaps the Stella could require a slightly different PSI than the Modelo.

Chris
April 5, 2019, 9:00 pm

Hi Fezz,

We would need to know where the lines are located in the system. In an ideal situation, lines would be cooled as well as the kegs, so that there are no warm spots in the system at all.

I would refer you to our draft beer experts at Customer Care to discuss specifics. They can be reached at 877.636.3673, Monday through Friday, 9:00 am - 6:00 pm EST. You can also reach out here. They will be able to answer your questions about your system. Cheers!

Chris
April 5, 2019, 9:05 pm

Hi Howie,

Unfortunately it could be a number of different issues in your kegerator setup, but it's tough to know without knowing specifics. One helpful post to look at would be our "How to Set Up a Kegerator" piece. If that doesn't help, I would recommend contacting our draft beer experts at Customer Care. They can be reached at 877.636.3673, Monday through Friday, 9:00 am - 6:00 pm EST. You can also reach out here. They will be able to discuss specifics about your system and answer your questions. Cheers!

Dave
January 8, 2020, 10:01 pm

My kegerator is about 1 year old and has 3 taps. I clean the lines every time I switch kegs out. I have a recent nice porter. Everything was working fine for about 3 weeks. I went to visit a friend for 5 days. When I tried to pour a glass upon my return, I heard a strange "groaning" noice from the keg, I got a small flow, that turned to light foam and died out. The keg is at least half full. I switched the CO2 line and the tap line in case one of those had a problem - same issue. So, apparently not a tap, or line problem (and yes, my CO2 tank has good pressure). Kegerator temp is 38-39F. Any suggestions?

mike gerrety
March 17, 2020, 3:46 pm

Just wanted to put this out there -- I recently bought my first tap system and was getting nothing but foam. Pretty much wasted 1/2 of my first 1/6 barrel. The recommended CO2 pressure of 10-15 lbs. is apparently meant for a 1/2 barrel. DIVIDE IN THIRDS for a 1/6 barrel (3 - 5 lbs.), [my problem has been COMPLETELY solved!] and probably DIVIDE IN HALF for a 1/4 barrel (5 - 7.5 lbs.); I haven't tested the 1/4 barrel theory yet--I've only purchased 1/6 barrels so far. Happy drafting!!

Greter Guillen
December 28, 2020, 12:56 am

My home raft system cooled the beer to 44 but then the temperature started increasing and its now up to 50?

David Buchanan
December 28, 2020, 9:58 pm

Hi, Greter. I would check to make sure your refrigeration unit is working properly, and to make sure there isn't any cool air leaking.

Sean
November 2, 2022, 9:48 pm

Help! I have a new Kegerator I got 2 months ago & 1st 2 kegs of IPA were perfect. I thoroughly cleaned everything with Kegworks cleaning supplies before I added my 3rd keg & the taste is really off. No real flavor & bitter & it is one of my favorite beers. I cleaned all components again & the taste was still off so I assumed I had gotten a bad keg. I returned it & replaced it with another one of my favorite IPAs that normally doesn't taste anything like the previous one & the flavor is almost the exact same? Still off with a bitter finish. Temperature is 38 degrees & beer lines & all tower components have been cleaned thoroughly x 2. Any suggestions? Some people have said it could be from the CO2 but it's the same tank & lines? Others have said to replace the beer lines...why would I need to do this with a brand new Kegerator that poured great beer until this recent keg change? Thanks so much for any help you can provide!

David Buchanan
November 3, 2022, 1:58 pm

Hi, Sean! It's hard to pinpoint the exact cause of your issue, but you may want to replace your beer lines, especially if you didn't buy the kegerator from us.

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